CANCUN AREA TRAVEL

​The Cancun arrival process has been simplified, and you no longer need to fill out an immigration form (paper or digital) prior to or on arrival.
Once you deplane, you will be directed to (or choose) one of 2 options for going through immigration
(option 2 available in terminals 3&4 only)
Option 1) The normal immigration lines where you will speak to an agent, and have your passport stamped. Please keep your physical or digital boarding pass until you clear immigration in case it is needed.
Option 2) The electronic passport control machines (only available for 18 years old and up). If you go through these machines, please enter and scan your passport. Wait for your photo to be taken and collect your receipt with the QR code. Make sure to retain your receipt as you may be asked for this upon departure from Mexico.
(at this time, you do not need to go online and fill anything out regarding that QR code receipt. simply hold on to it until departure).
If you fly into terminal 2 ONLY, you will receive a paper customs form on the plane, or you will need to fill one out in the baggage area after arrival. In this terminal only, all baggage will be scanned after you pick it up, and may or may not be searched.
If you land into terminal 3 or 4, NO customs form is required. After immigration, you will pick up your bags at the carousel, and you may or may not be selected to have your bags checked.
The Visitax is a mandatory tax that can be paid prior to arrival in Mexico or during the stay. You may or may not get asked to show proof of payment on departure. It is 271mxn pp and the correct website to pay is https://www.visitax.gob.mx/sitio/. You can also use Travelkore, who is authorized by the government (but does charge a little more https://travelkore.app. Any other website is scam. I know that many have very heated opinions about this tax and this is not the forum for it. We are simply providing the accurate/up to date information-you can choose to conduct yourself/advise. Every person I book to Mexico and this area will have a copy in their documents and/or emailed them, no one can say they did not know.